Privacy Policy

This Privacy Policy explains how our online platform, dedicated to providing toll sticker guidance for visitors to southern Switzerland, collects, uses, and protects your personal data. We are committed to safeguarding your privacy in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Swiss data protection regulations.

1. Data Controller

The data controller responsible for the processing of your personal data on this service is:

Via Ceresio 14

6900 Lugano

Switzerland

2. Information We Collect

We collect various types of information in connection with the services we provide, which include guidance on Swiss toll stickers.

Information You Provide Directly

• Contact Information: When you use our contact forms or interact with us for support, you may provide your name and email address. This is used solely to respond to your inquiries.
• Order Information (if applicable): If our site facilitates third-party services for purchasing vignettes, we do not directly collect payment or personal identifying information related to the purchase itself. Any such transactions are handled by external, secure platforms, and you should review their respective privacy policies.

Information Collected Automatically

• Usage Data: We collect non-identifiable information about how you interact with our site, such as pages visited, time spent on pages, and navigation paths. This helps us understand user behavior and improve our service.
• Device and Browser Information: We may collect generic information about the device and browser you use to access our site, such as IP address (anonymized where possible), browser type, and operating system. This data is used for analytical purposes and to ensure compatibility and security.
• Cookies and Similar Technologies: Our site uses essential cookies to ensure proper functioning. We may also use non-essential cookies for analytics to improve our understanding of user behavior. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our online platform and its services, including accurate guidance on toll stickers.
• To improve and optimize the user experience of our site.
• To communicate with you, respond to your inquiries, and provide customer support.
• To analyze usage trends and track the effectiveness of our content.
• To ensure the security and integrity of our online platform.
• To comply with legal obligations.

4. Legal Basis for Processing

Our legal bases for collecting and using the personal data described in this Privacy Policy depend on the data we collect and the specific context in which we collect it:

• The processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract (e.g., responding to service inquiries).
• You have given us explicit consent to do so.
• The processing is necessary for our legitimate interests and does not override your data protection interests or fundamental rights and freedoms (e.g., maintaining and improving our site's functionality).
• The processing is necessary for compliance with a legal obligation to which we are subject.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to process your data for these purposes, we will either delete or anonymize it.

6. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This excludes trusted third parties who assist us in operating our online platform, conducting our business, or serving you, so long as those parties agree to keep this information confidential and comply with data protection laws.

We may also disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

7. Your Data Protection Rights

Depending on your location, particularly if you are in the European Economic Area (EEA) or Switzerland, you have certain rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the physical address provided below.

8. Security of Your Data

We implement a variety of security measures to maintain the safety of your personal data when you enter, submit, or access your personal data. We use industry-standard practices and technologies to protect the confidentiality, integrity, and availability of your data.

9. Links to Third-Party Websites

Our online platform may contain links to third-party websites, such as official Swiss government sites for vignette information or external vendors for purchasing options. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Via Ceresio 14

6900 Lugano

Switzerland